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How rr899 Handles Your Personal Information

This Privacy Policy covers what data rr899 collects when you open an account, deposit via DANA, OVO or GoPay, and use our lobby — and exactly how we protect it.

Account data protectedDANA, OVO, GoPay wallet data handled securelyNo third-party sale of your informationYou can request data access anytimeRetention limits apply
rr899 How rr899 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

rr899 applies encryption to data in transit and at rest, so information moving between your device and our servers — including your account wallet activity — cannot be read by outside parties. We review data access internally and limit it to staff who need it to operate your account.

Cookie Practices

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login to rr899 uses a one-time password sent to your registered phone number. This OTP step adds a layer of verification beyond your password alone, protecting your account wallet.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations. When retention is no longer required, data is deleted or anonymised.

Requesting Changes

You have the right to access, correct or request deletion of your personal data. Submit a request via live chat or email with your account details and we will respond within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. Use any of the contact paths below and reference your registered account email so we can locate your record quickly.

Live Chat Start a live chat session from the lobby. Quote your account email and specify that your request is a privacy or data matter so it reaches the right team.
Email Support Send your data request to our support email address. Include your registered name, account email, and a clear description of what you need us to do with your data.
Account Settings Some data preferences — such as marketing communications — can be adjusted directly inside your account settings without contacting support first.

Common Questions About Your Privacy on rr899

These are the questions we hear most often about how your data is handled. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, email, phone number and the e-wallet you link — DANA, OVO or GoPay. We also log device and session data to manage account security and platform performance.

We share data only with service partners needed to operate your account, such as payment processors. These partners are contractually required to protect your data and cannot use it independently.

Contact us via live chat or support email with your registered account email. We will locate your record and respond with details of what we hold within a reasonable period.

Yes. Submit a deletion request through live chat or email. We will process it subject to any retention obligations under applicable law, and confirm once it is complete.

Your wallet credentials are processed inside each provider's own secure environment. rr899 only stores transaction references, not your DANA, OVO or GoPay login credentials or PIN.

We use session cookies for login continuity and analytics cookies for lobby performance monitoring. You can disable non-essential cookies through your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.